Terms of Service

Welcome to Eyvra. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

1. General Information

Eyvra is an online artificial jewelry store based in Pakistan, offering fashion jewelry and accessories for women and men. By using this website, you confirm that you are at least 18 years old or are using the website under parental supervision.

2. Products & Services

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, slight variations in color, texture, or design may occur due to lighting, photography, or screen settings.

Eyvra reserves the right to:

• Modify or discontinue products without notice
• Limit quantities available for purchase
• Update pricing at any time

All products sold on Eyvra are artificial/fashion jewelry and are not made of real gold, silver, or precious gemstones unless explicitly stated.

3. Orders & Payments

When placing an order:

• You agree to provide accurate billing and shipping information
• Orders are subject to confirmation and availability
• We reserve the right to cancel suspicious or fraudulent orders

We currently support secure payment methods including:

• Easypaisa
• JazzCash
• Sadapay
• NayaPay
• Online Bank Transfer
• Cash on Delivery (COD)

4. Shipping Policy

We deliver across Pakistan. Delivery times may vary depending on location, courier services, and public holidays.

Estimated delivery time:

• Major Cities: 2–5 business days
• Remote Areas: 4–7 business days

Shipping delays caused by courier companies or unforeseen circumstances are beyond our control.

5. Returns & Exchanges

Due to hygiene and product sensitivity, returns or exchanges are only accepted for:

• Damaged items
• Incorrect products received

Customers must contact us within 48 hours of delivery with clear images of the issue.

Products must:

• Be unused
• Remain in original packaging
• Include all accessories and tags

Eyvra reserves the right to reject returns that do not meet these conditions.

6. Intellectual Property

All website content including:

• Images
• Logos
• Product designs
• Graphics
• Text
• Branding

is the property of Eyvra and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to hack or disrupt the website
• Submit false information
• Use our content without authorization

Any misuse may result in restricted access or legal action.

8. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information necessary to process your orders and improve customer experience.

9. Limitation of Liability

Eyvra shall not be held liable for:

• Indirect or incidental damages
• Delivery delays beyond our control
• Allergic reactions caused by product materials
• Temporary website downtime

Customers are advised to review product descriptions carefully before purchase.

10. Changes to Terms

Eyvra reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

11. Contact Information

For any questions regarding these Terms of Service, please contact us:

Eyvra
Pakistan
Email: support@eyvra.com
Instagram: @eyvraofficial

Last Updated: May 2026